Meet Max
Your 24/7 AI Support Assistant
Max is MCS Software's intelligent AI support assistant, trained by our representatives with over 15 years of expertise across MicroPay, MicroHR, and TimeClock. Get instant answers, troubleshooting help, and step-by-step guidance anytime you need it.
24/7 Availability
Max is always online, ready to help you whenever you need assistance.
Instant Responses
Get immediate answers without waiting in queue or on hold.
Natural Conversations
Chat naturally - Max understands context and follows up questions.
What Max Can Help With
Max has been trained on the complete MCS product documentation and can assist you with any questions about our software suite.
MicroPay Expert
Get instant help with payroll processing, tax calculations, NI 184 forms, and ACH reports.
MicroHR Guidance
Navigate employee profiles, document management, and HR workflows with ease.
TimeClock Support
Troubleshoot time tracking, attendance reports, and shift management questions.
How-To Tutorials
Step-by-step guidance for common tasks and software features.
See Max in Action
Watch a real conversation with Max to see how quickly you can get answers about MicroPay, MicroHR, and TimeClock.
Other Ways to Get Help
Prefer to speak with a human? Our support team is here to help during business hours.
Log a Ticket
Built into MicroPay
Submit a support ticket directly from within the software
Email Support
support@mcssoftware.biz
Response within 24 hours
Explore Our Products
Max can help with all of our products. Learn more about each one.
Ready to Get Started?
Whether you're a new customer or an existing user, Max and our support team are here to help you succeed with MCS Software.